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Write your own reviewOur installation was seamless. Derrick and his helper were so professional and knew their work. Jared was wonderful Too. Merry
Great job the doors look fabulous
Review
Piss poor communications ….
Company response:
Hi Ray, I apologize for the miscommunication on our end, and I can ensure that something like this is important for us to fix to allow excellent communication for our customers on every job. When our installer sent the text message that he was on his way at 2pm on 11/22, it was mistaken for an arrival time of 5pm and I was sent an email that you had rejected service for the day. I reached out to you at 2:30pm and never heard back until 12/2. Once I heard back, you were put on the schedule for 12/4, and the job was completed that afternoon. I was in constant communication with you that day and we made sure to complete the job to your satisfaction. There are no excuses on our end for the miscommunication and it will certainly be something that we will monitor going forward to excel in customer satisfaction in the future.Couldn't Be Happier - Excellent Price, Product and Service!
Everything went smoothly and professionally from the initial site visit, to pricing proposals, to procurement and installation - the entire process took just two weeks. The quality of the doors is… Read more Everything went smoothly and professionally from the initial site visit, to pricing proposals, to procurement and installation - the entire process took just two weeks. The quality of the doors is excellent (I went with high R values for insulation) as is the quality of the professional installation.
Great Job
Nicely done by Jared & Jon
Wonderful experience
From the site visit through the installation, everything was handled professionally. On time, and on budget.
Outstanding
Prompt, efficient, great customer service. Received quote promptly. Was easy to speak directly to someone and finalize quote and schedule appointment.